Privacy Policy
Last Updated: 16-February-2025
Introduction
Welcome to Xintu. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services. By using Xintu, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect personal information such as your name, email address, shipping address, and contact details when you:
- Register for an account
- Place an order
- Contact us for support
Purchase Data
We collect information related to your purchases, including:
- The items you buy
- Prices
- Transaction details
Usage Data
We may collect information on how the website is accessed and used, including:
- Device information
- Log data
- Location data
We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data.
Privacy statement has more details.
How We Use Your Information
- To Provide and Maintain the Service: We use your information to process orders, deliver items, and manage your account.
- To Improve the Service: We analyze usage data to enhance user experience and improve our services.
- To Communicate with You: We use your contact information to provide updates, respond to inquiries, and offer customer support.
- For Security Purposes: We use your information to detect, prevent, and address technical issues and secure your data.
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:
- Service Providers: Trusted third-party companies who assist us in operating the website and providing services to you.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to access the personal data we hold about you.
- Rectification: The right to correct any inaccurate or incomplete personal data.
- Deletion: The right to request the deletion of your personal data.
- Restriction: The right to request the restriction of processing of your personal data.
- Portability: The right to request the transfer of your personal data to another organization.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 Email: [email protected]
📍 Address: Cape Town, South Africa
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.